Frequently Asked Questions
Is this really a one stop home/office services?
Yes, we are a one stop home services that provide in house
services for our customers both residential and commercials
but of course there are some things that we need to
outsource like plumbing services but most of the things are
FULLY in house service.
Are you charging the market price or cheaper for your
Yes, because most of our services are in house, we can
afford to charge market rate for our services, if not
Why create a one stop services?
We understand that more Singaporeans have lesser time to
look for different types of home services, so we are created
to save you time and bring you more value. We are created to
save you time and money. We understand that after a hard
day’s work, nobody likes to do housework, mop the floor,
wash & iron the clothes etc. That is where we comes in
Are you aircon technicians trained?
All our aircon technicians are 100% trained and very
experience but you will need to book early to avoid
Do you offer warranty after aircon servicing?
Yes, we do offer warranty for the different types of
General 30 days, Chemical 60 days & Overhaul 90 days.
Why are you charging $35 when I can buy $12 deals and
coupons from the group buying site?
Think about it, if you purchase 2 units of aircon servicing
with those deals website:
$12 x 2 = $24
$24 - Deals company 50% = $12
With rising Labor, COE, Fuel, Rental, Advertising, Training,
Transport cost, can an aircon company survive with 2
men coming to your home to earn $12?
The answer is no!
So how can they make money? They will come to your house and
might push sell you topping up of gas (even when not
They might push you chemical cleaning and chemical overhaul
(even when not necessary), they might ask you to buy parts
to repair your aircon (even when it is not faulty)
But why are they doing that?
You answered the question yourself, they cannot possibly
survive with $12, that is just some of the ways people do a
Here at @bsolute Solutions Pte Ltd, we never cross sell
anything we feel is not necessary.
If your aircon require topping up of gas, we will recommend
you and not push you.
If your aircon require chemical cleaning, we will recommend
you and not push you.
If you ordered for chemical overhaul and topping up of gas
and when our technician is there and found out that you
don’t need any of those services,
we will honestly tell you and not sell for the sake of
We are created to solve your problem and not bring you more
We believed that honest and integrity walks a long way
especially in the world of business today!
Why do i always need to book in advanced?
Because we are the leading cleaning company that specialized
in spring cleaning and weekly cleaning, all our cleaners are
trained and fully insured, that is the reason why we are
very popular and most people recommend their friends to us.
We serve as first come first serve basis.
Is carpet cleaning included in your part time cleaning
Yes, if you have a vacuum, you can request us to clean the
carpet for you but if you want a full carpet wash, you can
book for our professional carpet cleaning services where we
use high tech machines to clean your carpet.
You can choose from carpet shampoo, dry carpet cleaning,
carpet steaming & hot water extraction.
Do you do laundry?
Yes we do laundry pick-up and delivery at no extra charge
but do take note that the minimum we charge is $30 taking
into consideration of rising fuel cost, property
rental, COE, transport, labor cost and also the water,
detergent needed to make this all work.
Other than cleaning services, what other services do you
Other than the professional cleaning services we offer, we
also provide a one stop interior design & renovation
services which includes, lighting, flooring, carpet,
curtains, ceiling fan, painting services, window grilles &
What makes you stand out from your competitors?
We are created not only to bring the best value for our
customers but also to save them time and money.
The reason why we are so popular probably is because we take
pride in what we do and we do it the best.
If there is any complaint, we handle it immediately.
Most of our customers are returned customers and also